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Account

What do I do if I lose my API Key?

Short answer: Sign-up again using the same email address.

Long answer: In case you lose your API key, please sign-up again using the same email you used the first time. You will receive an email containing a link to the same key you were issued before. In case that does not work, please contact us from the same email you used to sign-up.

Getting Started

What is Lateral?

Short answer: An API for intelligent content recommendations.

Long answer: Lateral allows developers to seamlessly integrate intelligent content recommendations into products and apps, without needing any prior knowledge of machine learning. Content to be recommended can either be added to the API or can come from our pre-populated databases. Get started.

Is it easy to set-up?

Short answer: Yes, very easy.

Long answer: All you need to do, is click the "Get Access" button and select “Text-matching & Article Extractor” to get your personal API Key, and to start recommending content simply:

  • 1. Push your documents to the API or choose one of our pre-populated databases
  • 2. Sync document events for when documents are added, deleted or edited.
  • 3. Add user events for when users like, dislike or see a document. (optional)

If you are not a developer or want to test Lateral without using code the awesome people at Blockspring have made a great tool that allows you to so using a spreadsheet.

Do I have to be a developer to use it?

Short answer: No, some functionality is available through Blockspring.

Long answer: Blockspring have made an amazing tool that allows you to use some of the Lateral API’s functionality using just an Excel or Google spreadsheet. You are not able to recommend your own documents but you can use our pre-populated databases to retrieve content recommendations. For a guide please visit our blog.

Installation

Can it be installed on premises or in my private cloud environment?

Short answer: Yes, for large volume and enterprise customers.

Long answer: For enterprise customers we can offer an install on premises or in your own cloud environment. We have a one click image installation for major public cloud providers coming soon. For more information please contact us.

How do I manage different datasets?

Short answer: Using different API Keys and email addresses.

Long answer: If you want to upload several, different datasets of documents, you can do so by requesting separate API Keys. You need to use a different email address for each key. In case you are using Gmail, you can also just add a "+" to your email address as shown in the example below:

  • 1. hello@lateral.io
  • 2. hello+dataset2@lateral.io
  • 3. hello+dataset3@lateral.io
  • 4. etc.

Languages

Which languages does it support?

Short answer: English.

Long answer: Currently our algorithms are trained solely on English language documents, which means that recommendations can be given for English content only. We have started work on adding more languages and are planning to release support for them in the near future. If you would like be the first to know when we do so sign up to our newsletter, or if you have over 100,000 documents and would like to request support for a language please contact us.

Pricing

Do I have to pay to use it?

Short answer: Yes, but you can try it for free for 14 days first (no credit card required).

Long answer: You can sign-up for free and start using the Lateral API straight away. We will contact you regarding pricing. If you have an idea of the scale of your project you can also send us an email to find out more about our pricing in advance. Feel free to also include a few sentences describing what you have in mind.

Is the pricing based on usage?

Short answer: It's tier pricing for our hosted API and custom pricing for large volume usage and on premise installations.

Long answer: For our hosted API we use tier pricing to make sure we can suite your needs whatever your size. The tier that is right for you depends on the amount of traffic you are getting and the amount of documents you upload. We offer custom pricing for large volume usage and on premise/client cloud installations. To find out more please contact us.

When will I be billed?

Short answer: Monthly or yearly.

Long answer: We offer a monthly or yearly subscription plan. The benefit of the yearly subscription is a 10% discount. The benefit of the monthly subscription is that you can cancel your subscription at any time and it will only stay active until the end of that month’s billing period.

Terminology

What is an API?

Short answer: An API allows developers to integrate existing software into products and apps.

Long answer: An application programming interface (API) allows software companies to make their software easily integratable into third party products and apps. This seamless integration means that developers building new applications can leverage the power of existing software, instead of having to build everything themselves. Lateral allows developers to integrate intelligent content recommendations into products and apps, without needing any prior knowledge of machine learning. Get Started.

What is an API key?

Short answer: A personal ID when using an API

Long answer: An API key acts as your personal identity pass when you are using an API. It grants you access to that API and in the case of Lateral also acts as an identifier for the storage of the documents you upload. It is also important as a security measure against malicious software and un-authorised access. SO KEEP IT SAFE!

Developers / Technical Support